Thursday, April 24, 2014

Everyone is a Customer

Destin Florida real estate broker
Today I was conducting an interview for a new administrative position at my Destin Florida real estate company.  During the interview, the prospective candidate mentioned that she would be sure to treat all potential customers, meaning buyers and sellers, with politeness and understanding on the telephone. That made me pause and state, "Our customers are more than buyers and sellers. Everyone who calls this office is a customer."
I mean that our customers include agents from other companies, repair people, lenders, even a wrong number! I explained that our reputation was the most important thing to our company, and that not only do we want to maintain good relationships with other agents, but we want to treat anyone who comes in contact with our company with courtesy and respect, because it's just "right".   I don't know how many times I've been questioned when I've stated, "Everyone is our customer", but it is my philosophy.  What does common courtesy give you?  It may help brighten someone's day, that is enough.  When I get a call to show one of my listings, I often tell the agent "Good luck!" and "Thank you for showing!" They are usually surprised. That makes me wonder what type of a reaction they normally get when they call to show a listing.   When I speak with a short sale lender, I tell the negotiator, "I appreciate all your work on this file." I mean it, too.  I wonder how often someone tells them they are appreciated?  When I have an insurance salesman or repair person stop by my office to solicit business, knowing they've been hitting the streets all day, I ask for their business cards and tell them we'll put them in our database. And I do.
What does treating everyone like a customer get me? I don't do it to "get" anything, but if I can help a person have a better day, make a sale or know they are appreciated, then it's worth it!
It's Wendy… It’s Sold!
Wendy Rulnick, Broker, Rulnick Realty, Inc.
Call toll-free 1-877-487-9639 or local 850-650-7883 ext 204
Email Wendy: itswendy@rulnickrealty.com
Wendy Rulnick, Broker, lists and sells real estate in Destin, Santa Rosa Beach, Fort Walton Beach, Niceville, Bluewater Bay, Navarre, Seagrove Beach, Watercolor, Sandestin, Seaside, Crestview, Rosemary Beach, Mary Esther, Shalimar, Panama City Beach, Eglin AFB, Hurlburt Field. 

Labels:

Tuesday, April 22, 2014

3929 Balsam, Cedar Ridge, Niceville FL 32578 Home Sold in One Day!

Cedar Ridge Niceville Homes for sale
UNDER CONTRACT one day on the market! Multiple offers!
3929 Balsam Dr., in Cedar Ridge, Niceville Florida is a beautiful home convenient to Eglin Air Force Base. It’s larger than many in the neighborhood due to the large loft over the living room for work, play or family space. The living room has a floor-to-ceiling fireplace and multiple windows for lovely lighting. Kitchen with large pass-through to dining room. First floor master bedroom has huge bath. Thoughtful landscaping in the front and back offers privacy and blooms. Much care includes fresh paint, upgraded fixtures in kitchen, replaced water heater. There is an 8-person hot tub in the screened porch, take a dip!  Excellent for Eglin Air Force Base commutes and to the Destin Florida beaches on the Emerald Coast.
3929 Balsam Dr. Cedar Ridge, Niceville Florida 32578 - sold for $199,000. UNDER CONTRACT in ONE DAY!! 
 Balsam, Cedar Ridge Niceville home for sale Balsam, Cedar Ridge Niceville home for saleBalsam, Cedar Ridge Niceville home for saleBalsam, Cedar Ridge Niceville home for saleBalsam, Cedar Ridge Niceville home for sale
It’s Wendy… It’s Sold!
Wendy Rulnick, Broker, Rulnick Realty, Inc.
Call toll-free 1-877-487-9639 or local 850-650-7883 ext 204
Email Wendy: itswendy@rulnickrealty.com

Labels:

Friday, April 18, 2014

Overbrook, Fort Walton Beach Florida VA Compromise Sale Sold in 1 Day

Fort Walton Beach VA Compromise Sale
This Fort Walton Beach Florida VA Compromise Sale home just went under contract after one day on the market. Located in the Overbrook subdivision at 776 Overbrook, it attracted multiple offers due to competitive pricing.  Some of the features of this home included striking ceiling heights, wood laminate floors, generous kitchen and Florida room.
The VA Compromise Sale is a type of short sale for home mortgage loans back by the Veterans Administration. This VA Compromise Sale is serviced by Bank of America. Some of the requirements to get a VA Compromise Sale approved are:
  • The borrower (seller of the VA Compromise Property) must have a hardship
  • A VA Appraisal must be conducted
  • Net proceeds from the sale are to be a minimum of 85.05% of the appraised value.  This is a change in the program effective October 2013 from the prior years net value requirement of 88.13%.
This Fort Walton Beach Florida VA Compromise Sale will be transacted with Bank of America by fax and email, as opposed to most other Bank of America short sales which are processed through the Equator online platform.  The expected time for approval is about 60 days.
It’s Wendy… It’s Sold!
Wendy Rulnick, Broker, Rulnick Realty, Inc.
Call toll-free 1-877-487-9639 or local 850-650-7883 ext 204
Email Wendy: itswendy@rulnickrealty.com

Labels: