Tuesday, December 1, 2009

This Is The Short Sale Department, How May I Help You?


Ring ring ring ring. Thank you for calling Short Sale. For priority service, please enter your 10-digit account number followed by the pound sign.

88302720572#

Please enter the last four digits of your social security number followed by the pound sign.

4306#

That number is not found. One moment please.

"Hello. This is Loss Mitigation, what is your account number?"

88302720572

"Thank you, and your name?"

Wendy Rulnick, listing broker - authorized.

"Let me find your authorization... OK, I have it. The borrower's name?"

Joe Miles III

"Mailing address?"

12 Kemp Court, Onedon, IL 34003

"Thank you. We have on file a home telephone of 307-368-7110."

I don't have that number.

"We also have 307-993-0204. Do you have that?"

No, the only number I have that I know you have is 833-293-6624.

"The homeowner needs to call in and update his records."

He has already done that, yet every time I call I am given the wrong phone numbers.

"Thank you. The property address?"

20 Holmes St., Destin Florida 32541

"What are the last four of the social?"

4306

"The buyer's name?"

Cecil Bedwell

"Thank you. How may I help you?"

I am calling for the status of the short sale.

"We have no further information on the file. Is there anything else I may help you with?"

No, thank you, have a great day!


It's Wendy!
Wendy Rulnick, Broker, Rulnick Realty, Inc.
Call toll-free 1-877-487-9639 or local 850-650-7883 ext 204
Email Wendy: itswendy@rulnickrealty.com

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